Notifications stopped working

[Makers]

i have several v3 cameras, and motion notifications have stopped working for no apparent reason. They were triggering perfection until about 3 weeks ago. The cameras are all up to date with firmware version 4.36.14.3497. I have confirmed notifications are enabled for the app on my iphone as well as on all cameras. I haven’t changed anything since they last were working, though I have tried to toggle them off then back on. Nothing. Help!

[peepeep]

Hey Makers, here’s a thing:

Wyze Glossary

Close, force-close, reinstall (app) Troubleshooting steps to reset an app that is misbehaving. In ascending order of ‘completeness.’ Close Clears most things from memory but some components may stay resident or active in the background. Force-close Clears everything from memory. Easy to purge the disk cache while you’re at it. Android only. Reinstall Uninstall: Clears everything in memory, on disk and in the OS . Install: Sets up everything fresh. Must resubmit credentials. …

or two…

Wyze Glossary

Reset services Home → Your Cam → Settings [image] Is this what it does? A sufficient def? Is it per cam or does it reset all cams if you have Cam Unlimited? Any side effects? I haven’t used it much.

[Makers]

If I reinstall the app, will I have to reconfigure all my settings? That would be a non starter!

[peepeep]

No, but will have to provide credentials/sign-in to account anew. App settings are stored on the Wyze cloud.

[Makers]

Thanks. I’ll give that a try and let you know.

[Makers]

Thanks @peepeep ! Deleting and reinstalling the app fixed the problem. Really appreciate it.

[peepeep]

Great Makers, thanks for reporting!