Notification sound for events had changed since last update

The notification sound for events has changed since the last app update. The new one is really annoying.

Can someone please tell me how to change it?

I’m on android 13 with Wyze V3 cams.

Thanks

EDIT:

It’s ok now - I’ve found his to do it.

It’s in the push notifications section of the account page.

Surprised it works for you at all, most of us it just sends the system sound no matter what you have selected in the app. I got sick of dealing with it and just found a system sound I like for it.

I’m not sure why the people at Wyze thought the sounds they provided were acceptable - completely horrible!

I didn’t mind the default one (when it worked) however it would frequently sound twice which was kind of annoying. I now have a shorter system sound that is still obvious what it is for. Basically just “urgent” enough to get my attention but not enough to be aggravating. It does still play twice (or 1.5 times) frequently, but no biggie. On my Pixel it is called “Opal Bell” but I think it is a Pixel specific sound.

It’s not on my Xperia. I don’t know what the sound is that I am using. I set it up 2 years ago but can’t remember how I did it!

Yeah you’re using the wyze sounds. I went into android settings and picked a system sound there and overrode the “app provided sound”. No more having the sound change or stop working when the app updates. Now no matter what Wyze sends, my phone uses what I’ve selected.

I thought that I was using a system sound but the new app update seems to have decided to change it to a horrible Wyze sound. I now think I have managed to go back to the sound I had before the update … Until Wyze change it again.

If you go in the wyze app and set it to “system default” or whatever instead of one of the wyze sounds, then at worst if an app update changes it you just have to go in there and change it back. In my case, no matter what I select in that screen of the wyze app, it uses my system sound so that setting doesn’t have any effect for me (or many others).

I changed that setting and my original sound came back so I’m happy with it now.

I’m not sure why Wyze think it is ok to change things like this - they seem to think they know what customers want

I doubt it was intentional. Something unexpected with the latest update.

There always seems to be something going wrong. This is quite trivial but I still remember the firmware update that turned two of my 10 V3s into bricks. I do worry every time I install a new update to firmware or the app.

Yeah, I’ve had a couple issues lately with firmware and software. They’re probably too focused on flooding new devices and software to the market without thorough regression testing (and the sheer number of devices makes full regression testing that much harder). For some reason beta testing is not catching this stuff.

Keep in mind the devices, firmware, and software are not fully (or even mostly from what I can tell) in house. The cameras are mostly rebranded 3rd party ones, and obviously significant chunks of the firmware and software interface come from them too.

It is was it is, I’m not excusing it, but compared to some other problems, this one is pretty small.

Those cameras that bricked, were they running really old firmware (possible with 3rd party RTSP installed)? There are a lot of reports of the recent forced update failing and requiring manual SD card upgrade. Seems the jump from really old to new is too big (or possibly all the people were running the RTSP firmware which is interfering). But you should be able to recover them with a freshly formatted SD card and manual update.

The firmware update that destroyed my 2 cameras wouldn’t install even from SD card so I had to replace them and they are more expensive here in the UK.

Once they are working then they are good but then Wyze do something to mess them up. They don’t seem to be able to leave things alone when they are working.

I am still trying to work out what the point of the V3 app is. It must be for other Wyze stuff and not the cameras. I do not understand why the app always starts up to the favourites screen with live feed. It is quite slow at loading the live feed. I click immediately to the events screen 90% of the time.

My OGs load really quick on the favorites screen. My Panv3s are slow and then do not live stream, only update every 5 seconds. I’m considering ditching the favorites screen all together (removing all but my cam group which is what I really want to see anyway). But I have my hopes that it will improve…

There are parts of the new app I like, others that I liked the old one better.

Do you still have those v3s? Some have had more success doing a phased update starting with an older version. But if you use a properly formatted SD card and factory reset the cam before and after the recovery process, you should be able to get it to accept the latest firmware as long as it powers up.

I tried several times using SanDisk high endurance cards but only occasionally did the firmware get installed and the cams worked. Then, a few days later after working properly they would then start with the “ready to connect” voice as if I had pressed the setup button. They couldn’t be added to the app. After a few attempts I binned them.