Notification not working

Is there a way to actually talk to someone at Wyze for support? I just installed 2 new outdoor cams and one sends notifications and the one with the cam plus subscription does not.

Yes I have verified notifications for both are turned on / enabled. It does record videos when motion detected but get no notification on iphone or ipad.

Welcome to the forum! Yeps!

Wyze Support:
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT

So you get event videos from both the camplus and non cam plus cameras, but don’t get notifications only from the camplus camera?


Yes I get videos when motion detected but no notifications on the one cam with plus enabled. If I disable the plus feature I start getting notifications again.

Issue has been resolved as they just started work8ng for no apparent reason a few days ago