Thank you for the detail, I have turned the info over to the team, I will let you know if we need some more help to track this down,
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If it happens again tomorrow I’ll try to remember not to force quit the app or reboot the phone to see if I can catch more of them (and/or see if it eventually restores on its own).
Not sure if it is coincidence or not but it seems like I get 1 or 2 after my automation re-enables notifications at 8AM then the newer app stops getting them after that.
I let it go all day without force quitting the app or rebooting.
I got two notifications this morning at 9:09AM and 10:27AM on both phones. Then the phone running the 3.x app missed 3 notifications (the only 3 I had for the rest of the day until the automation disables them for the night). Old phone/app got all 5 notifications.
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So far today, my 2.5 phone has gotten 6 notifications and my 3.x one has gotten 4. The two missed are mixed in between ones that came through on both.
Edit 3/29 since it won’t let me post more than 3 in a row
Today my old phone got 6 and my newer got 4. I’m testing a theory. I’ve enabled “unlimited” battery use for the Wyze app. Have never had to do that before, but after making that change, I got two on the newer phone (without making any other changes). It may just be that setting “woke” it up temporarily but we’ll see tomorrow.
Like I said, have never needed to give it that permission before. But we’ll see if it helps and/or makes a big difference in battery life.
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I am having the same problem on iOS with a doorbell pro. It is detecting motion and recording the events, but it is not sending the notifications for motion events. It does send out notifications when someone rings the doorbell.
It has not sent out motion notifications since at least March 27. This seems to coincide with the 3.4.0.11 app update a few days ago.
I tried force quitting the app and restarting the phone, but this didn’t have any effect.
I believe the IOS problem may be different from the android one. Mine started about 2 weeks ago and there had not been any app updates, and it is sporadic, I’ll miss like 25 to 50% of notifications, but some do come through.
@WyzeJasonJ FYI - setting it to unlimited battery didn’t help, still missing notifications randomly, even though my phone with 2.5 gets them all.
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