My Cam Outdoor doesn’t seem to be able to use the Auto night vision mode. It’s either on or off. During the day if I swap the mode from off to auto the picture turns black and white and I can see that the IR lights are on. It’s been like this since I received my outdoor camera. My other Wyze Pan cameras seem fine and can auto switch when it gets dark. I’ve tried power cycling and even removing the camera and setting it back up, I’ve also tried to flip the Night Vision on and off several times just to see if it was stuck but nothing worked so far.
Anyone have anything else to try? I hate having to manually switch the cam into Night mode when it gets dark.
it sounds like you may have a problem with the IR filter, if the WOC works the same way the V2 does. One tip I have read is to try using a strong magnet and moving it around the sides of the cam. I haven’t tried it myself but I have heard it sometimes helps unstuck the filter.
Failing that you should probably contact Wyze Support
Live support is also available: +1-206-339-9646 Monday - Friday 5 am - 6 pm PT Saturday 8 am - 4 pm PT
I’m having a similar issue with only one of my four outside cams. I can toggle the night vision mode on and off, but when set to “auto”, it does not switch to night vision once dark. I’ve powered the camera off and on. If removed it and reconnected to the base station. Nothing has worked. Firmware is up to date. Any advice?
I seem to have the same problem with my Doorbell Pro. If I set it to auto, it is always in BW. If I set it to off, it is in color. It doesn’t switch in auto even though my entry way is lit at night until 11pm. Even with the pretty bright LED light lighting the entry way, it still stays in BW when in Auto. The same during the day. My entry way is covered but gets enough daylight where it should be able to switch.
A working auto mode would be great. A way to schedule auto/off by time of day would be a work around
I have this issue with my both my V2 pan cam. They are always in b&w when I set Night to Auto. I’m using indoors and both rooms get a lot of light during the day. Neither are ever in color if I use Auto.