With the new updates, they changed so that home monitor system has been toning everytime the door Sense is triggered. How do I turn this off. I have looked through so many different settings in the app

Welcome to the Wyze community Stephen. Go to Wyze app Home > Monitoring (center tab at bottom) > scroll down to Home Monitoring Settings > Tune Settings > turn off entry notice on your entry sensors

I just had to do a reset on my entire system. Not sure why but it wouldn’t change from disarmed to away or home. Anyway the tone or tune menu is there but it doesn’t work now. No option to turn it off or on or what sensors to trigger it?

[image] Khatf: I just had to do a reset on my entire system. Not sure why but it wouldn’t change from disarmed to away or home. I had the same problem. I was able to just reboot the hub which fixed the issue. Submitted a log to Wyze and opened a ticket which was a useless endeavour.

Unplug power and hold the setup button until it shutsoff, then plug power back in.

I did that and it will not connect. I am hardwired, not using WIFI. Is that a problem? BTW, how do you change the backup battery if it fails.

Can you be more specific about it won’t connect? To network? To app? To sensors? Should be able to use ethernet or wifi. Is your hub on the network? As far as the battery goes, I have no idea. I think one of the Mods posted a picture of the hub, opened showing the battery, but it doesn’t look l…

It’s a soldered 18650 battery. Post was made by @HDRock : [image] Does the Hub have to be manually reset everytime there is a power failure? Sensors That’s odd that you had three of them that don’t function. Maybe the factory is not plugging in the battery but it could be…

Another pic See left bottom , battery is unplugged in this pic [20210425_023248]

The sensors show offline. I am connected via ethernet and you can see that it has an IP address; however, I did not see it listed on my router (strange). I tried to do an update, but it failed. What is really blowing my mind is the hub is retrieving the video cams that are connected to it. When I di…

[image] greymoment: What is really blowing my mind is the hub is retrieving the video cams that are connected to it. The cameras don’t connect to the hub, they connect directly to your wifi so any hub failure would have no effect on them. The ready to connect message means that for some reas…

New tone with Sense V2

Sensors

HDRock September 8, 2021, 8:24pm 10

Another pic
See left bottom , battery is unplugged in this pic

Wyze Sence Hub

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New tone with Sense V2

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