Was advised of new firmware for one of my cameras (4.9.6.191) so went thru the normal update process. Came back about 10 minutes later to see the camera was off-line with the light on the back of the camera flashing yellow and blue. On my phone I am getting the message “Device is offline, (error code 90)” I have power cycled a few times, no change. Any suggestions?

I’m still on - perfectly stable - 4.9.5.111 for v2 and 4.10.5.111 for PanCam. Looks like I’ll stay there for a while (as cameras work, person detection works, etc).

New ticket opening for New Zeland worked but time is off and can’t sync.

Yeah, I’m in Australia too. I’m lucky I did not update all my cams.

Here is the update and how to temporarily fix the issue [image] Wyze Cam v2 and Pan firmware 4.X.6.191 released! 9/30/20 Wyze News Hi, folks! The Wyze Cam 4.X.6.191 firmware has a time zone bug. If your local time zone is not between GMT-8 to GMT+8, you may have had your Wyze Cams go offline after upgrading. We are working on a permanent solution and have identified the root cause. In the meantime, here is a workaround: You can always manually flash your firmware back to the last stable release version. Here are the instructions: If you want to continue using the 4.x.6.191 firmware version, you can perform the follow…

So now my cameras work. hope this helps Make sure the sd card you use is formatted to FAT32, If its under 32gb you can format on windows, I had a 64gb so I used a formatter online. When you download the firmware (the JULY firmware) extract files, open the new folder and the bin file will be in there, rename to demo.bin , then i copied into the sd card. you can probably just extract the .zip file inside the sd card, but this is what I did. Follow the instructions provided on wyze, -Turn off cam, (unplug) -insert sd card, -Plug, turn on cam while holding the reset button, -wait for it to turn blue, if it doesnt turn blue, like what happened to me, your file is wrong, or your sd card is exfat or something else. make sure its FAT32 -wait a couple of minutes, it says 4, i forgot about it and waited 10-15 minutes, -now try and add the cam into your wyze app, also, before all of this while i was figuring everything out, I left my sd card to record my surroundings, but you dont need to do that. 2 of my cameras saved the settings, one had to input my old settings. This is on 2 pan cams and 1 v2

Manually flashed the firmware onto the cameras via SD card as instructed. Wasted abit of time but all is working now. Thankyou for the advice

New firmware, now camera wont connect

Power & Lighting

WyzeJasonJ October 2, 2020, 2:39am 50

Here is the update and how to temporarily fix the issue

Topic		Replies	Views
Wyze Cam v2 and Pan firmware 4.X.6.191 released! 9/30/20 Wyze News update	122	13245	October 14, 2020
V2 update 4.9.4.28 thread Cameras	67	6995	March 21, 2019
Flashing your WyzeCam v2 firmware Beta	132	42165	April 5, 2020
After firmware update cameras don't connect anymore Cameras android , cam-v3	100	13287	October 23, 2024
Firmware update failed Cameras support	57	18879	December 8, 2019

New firmware, now camera wont connect

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