Need Some Troubleshooting Help?

I’m having issues in groups. Since the last update the connectivity to the group is lagging and then when singling out a single camera from the group it takes atleast 3/3 tries and 45 seconds if it doesnt fail and repeat the process.

I can/have delete the group and the connectivity is like old times. Should I just delete and re-add all cameras again and then regroup them becuase If done this and it’s still the same.

Another issue: if and when I’m watching an event and need to see more, by clicking on the sdcard playback button which should take me exactly to the timeline event occurs…it doesn’t. It takes me to real time and declares no events at this time and when I try to go to specific time stamp manually there is nothing there.

Yes, I am very familiar with Wyze App. The SD CARDS are functional and the replay works great but the call out for going to event fails. All camera worked great before update.

What’s the best option?

I just found out that person detection is now back?, Where’s the email on that?. I found it mentioned in the forums and I do review all updates for what’s supposed fixed and nothing ever indicated it’s back.

The wife is niggling me to get these working and here I am. Tackle any issue your a master of and instruct me.