My Wyzecam Outdoors will not send alerts

It set up fine, The app has updated, everything else works but I am not getting any motion alerts and all the camera does is sit there and send me a picture. All the help screens send me to help screens with pictures of menus I don’t have on my iPhone, like telling me toggle off the detections settings when all I can do is set them to lower settings. All my IOS settings are correct and the camera just doesn’t work correctly. I have re-installed it 3 times.
I am going to set it uo once more and then I am going to set it aside and give up. In a few months I will check back and see if they are replacing them all as bad units or have 5 new upgrades to the firmware that might make it work.
These need to work as sent or it’s no good to people no matter what the price.