I’ve had multiple V3 cams go offline this morning and won’t reconnect, even after disconnecting power and restarting. This can’t just be me. Anyone else running into this? My other cameras are working. I’ve also rebooted my network. Never had this problem before.

Server outage: [image] Service Advisory 02/16/2024 Wyze News 2/16/2024 7:24 AM PT - We are aware of an issue with our AWS partner which has impacted device connection and caused login difficulties. We are taking steps to mitigate the problem on our end as we work with AWS…

I had the same issue at 5:07am Central time. If it helps, I have four V3 cams, but the only ones that went offline are the three that are outside and powered by Wyze lamp sockets. The V3 in my garage is plugged in to a wall outlet and it’s working normally. Anyone having this issue on cameras with…

Interestingly enough, the one v3 that’s still working is on the back of my house plugged into a lamp socket… Go figure!

All of my V2 cams are down. My one V3 cam is online, bulbs work but some plugs show offline. Very random.

@itbedave : Well, so much for that theory! Thanks for posting. :+1:t3:

All my cams are back up. But my plugs are still showing offline. I’m sure they’ll be working soon too. Way to go Wyze…thanks for staying on top of this! :slightly_smiling_face::+1:t3:

Mine have come back in the last 15 minutes. However, when I go to check the firmware on them, it says they are offline. Lol

As of right now I can see live feeds from cameras that show Offline in the app but I keep getting a “Failed To Update” notification popping up every few seconds. My Events list is also completely empty and says No Events Found. I can turn some cameras on and off, others don’t respond to anything…

Yep. My events list is now also completely blank. There were recorded events earlier this morning that I could watch. So it looks like this is a byproduct of them working on it. Hopefully we’ll get our events back. But I’m still not seeing any of my plugs online yet.

Multiple v3 cams go offline this morning about the same time

Cameras

Seapup February 16, 2024, 3:52pm 2

Server outage:

Topic		Replies	Views
One of my V3 went offline for no reason Cameras support , troubleshooting , iphone-ipad , cam-v3	31	1780	December 8, 2023
V3 cam states it is offline, Cameras cam-v3	49	3318	February 27, 2022
ALL of my V3 cams are down! Cameras android , cam-v3	7	745	December 2, 2023
Service Advisory - 12/1/2023 Wyze News service-advisory	37	2365	December 2, 2023
My Cam v3 cameras stopped working simultaneous? Cameras cam-v3	36	2158	November 28, 2022

Multiple v3 cams go offline this morning about the same time

Related topics