We are working on it, I promise. Glad support took care of you and I’m sorry it was such a pain, in the very very very near future you will not have to do that again.
I’ll actually post back here when we have finally finished the plan we are working on and walk everyone through it, but yeah. I’m sorry it’s so awful right now.
Regardless, I couldn’t be more thrilled to have you on our Unlimited plan. You should try our Facial Recognition (Friendly Faces in the app), it’s included with your plan 