I have had a CamPlus subscription for four V3 cams and have just bought another two cameras.
I set up one of the new ones and then bought another CamPlus subscription for it - I now have two separate payments which I find a bit messy. When I eventually set up the second extra camera then the CamPlus subscriptions for my six cameras will have three separate payments.
It’s it possible to combine the three payments into one?
I thought about cancelling all my CamPlus (now six of them) subscriptions and then subscribing them again - all six at the same time.
I am paying monthly and will stick to that I think - just in case anything gets messed up at Wyze.
I have cancelled my subscription for the 4 cameras and the separate one for the one camera so by 6th December I assume all 5 cameras will revert to the 12s videos and 5 minute cool down, then I can subscribe again but with all 6 cameras on the same bill from Google.
I assume Wyze will allow me to resubscribe without setting up all six cameras from scratch.
Once again, thank you both for saving me some money.
Thanks for letting me know - I only started with Wyze cams a few months ago so I just did a subscription from the app which took me to Google. I will do it from the link to Wyze but will wait until I am sure my existing subscriptions are finished.
I think I will do the yearly unlimited as you suggested - quite a big cost saving!
For sure stay away from Google, glad @bryonhu got to you quick enough. While yea it can be a little messy if trying to combine and prorate licenses, getting licenses from anyone other than Wyze for the service subscriptions is it’s own dumpster fire.
I just have lots of corners - I am waiting for someone who can make a camera that can see round corners.
Six is enough to cover my property - I have put some 940nm infra red illuminators on the walls so that I can set the cameras to night vision so I can see people but any intruder thinks they are in total darkness. There is very little light around here and the starlight feature on the V3 is not good enough.
I went for the yearly unlimited subscription and it is up and running - my monthly subscriptions with Google finished today so all six of my V3s are now on the unlimited subscription.
Thanks to both of you - you have saved me quite a bit of money.
One final question … Is it possible to order the cams in the list into a sensible order. My cams are numbered 01 to 06 but I don’t seem to be able to get them to display in order. I have assigned and reassigned each cam many times but they will not display sensibly
I can get 01 to 04 to go in the correct order from top to bottom but then adding 05 and 06 displays them between 01 and 02.
My main annoyance is the last two updates have a problem when viewing events.
If you view them from bottom to top on the events list ( i.e. oldest to newest) then you get a “failed” message when you delete the event and then when you look at the next event you get the 04 error message.
If you view them from top to bottom of the events list ( newest to oldest) then all is fine.
My work-around is simple … Just don’t view the one at the bottom of the list until you have watched all the ones above it. All works as normal if you don’t view the very bottom event until last.
Eventually I worked out what is causing it - whoever coded that bit of the app forgot to refresh the page after the event is deleted. Swiping down on the events page refreshes it and there is no “failed” message … But you have to refresh the page after viewing and deleting each event.
I told Wyze Support about the problem and what was causing it - so I got was two messages saying it is passed on to the engineers then one saying the ticket is closed.
Yeah that got me for a while, too, until I realized that it was removing the wrong video from the list (leaves the one you deleted and removes one you didn’t) and that you needed to refresh to get the list correct.