Love the Cam Pan v4, but they've stopped tracking, recording and notifying

Cameras
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1

I have a Cam Pan v3, it’s still working like a champ. I also have a Solar Cam Pan v4, which works as advertised. My standard v4 cameras are all working as well… its just the Cam Pan v4s that are killing me.

I bought my first Cam Pan v4, and it worked well for awhile, but now it doesn’t. I don’t know if firmware introduced an issue or what.

I performed the steps described in these articles:

  • 40299958750491-My-Wyze-Cam-Pan-v4-is-missing-or-not-recording-Events
  • 40292855576859-My-Wyze-Cam-Pan-v4-is-not-tracking-motion
  • 24161969720219-My-Wyze-Cam-v4-does-not-record-events-or-notifications

I have opened a ticket. I’m wondering if others are seeing the same.

2

There is a thread discussing SD card recording problems including the Cam Pan v4 is you have not seen this yet.

3

Thanks. I’m actually using the cloud service, so no SD cards.

4

Here are some troubleshooting tips to try.

https://support.wyze.com/hc/en-us/articles/40292855576859-My-Wyze-Cam-Pan-v4-is-not-tracking-motion

https://support.wyze.com/hc/en-us/articles/40299958750491-My-Wyze-Cam-Pan-v4-is-missing-or-not-recording-Events