Lost Cam Plus

[drwgm]

All my cameras were included in Cam Plus, but when I had to factory reset a V3 and re-add it to the app I am now being asked to pay for Cam Plus for this camera. How do I get it re-included in Cam Plus. I originally paid for all cameras. Thanks,

[spamoni4]

Here is what I have done in the past:

• Start the app
• Tap on the Account Menu
• Tap on Cam Plus square top Right
• Scroll down to “Free License - Select Device” and select it
• In the window that appears, select the camera to add (a Check Mark should appear next to it)
• Tap on the screen above the window (SHould be a grey area) to close the popup.

That should be all you need to do.

[kae4560]

Open a wyze service ticket

[drwgm]

@spamoni4

• Start the app
• Tap on the Account Menu
• Tap on Cam Plus square top Right
• Scroll down to “Free License - Select Device” and select it
• In the window that appears, select the camera to add (a Check Mark should appear next to it)
• Tap on the screen above the window (SHould be a grey area) to close the popup.

Thanks. That appears to have resolved the problem!