Live video not advancing but recording does advance

Hi all,

This was happening before the big problems which happened a week or so ago, so I don’t believe it’s related.
I have 5 V3 cams, but the problem is only on one of them.
When I switch to live view, the timer doesn’t advance, it stays stuck at the time I initially start to view. If I exit and come back in, it stays stuck at the new time stamp.
However, if I switch to recorded view, it works fine, and shows the recording as normal.
I tried turning off and on, I tried replacing the power cube with another, but no change.
Firmware is 4.36.10.4054.
Anybody have any ideas as to what could cause this?
Thanks.

Haven’t had any responses, so I’ll try to rephrase the question.

Can’t understand why the recorded stream works fine, but the live stream stays stuck at the time I initially start the stream?

That doesn’t seem logical. Doesn’t that mean it’s communicating properly, so power and antenna are fine.

Any thoughts as to what it could be?

Thanks.

Recorded as in cloud events, or recorded as in SD card footage? Have you tried moving this problem canes to a different location in the house to try it another place?

Does the KB/s show 0.0 KB/s ? Have you updated your cam to .8391 firmware yet?

Power and antenna might be fine, but the signal might not. As suggested, try different location. I have one camera that behaves like this and I can’t figure out what’s causing. Tried different cameras at the same location, same behaviour. I move the camera to a different location and it works fine. That particular location is causing some sort of interference.

:grin: :grin:

I know him!!! :rofl:

Strangely, the router is five feet away behind the wall. Go figure. I think Antonius might be on a right track

in answer to Omgitstony:
I mean recorded as in SD card footage. That is working fine, but Live is not.

answer to Antonius
The KB/s shows 0 for the live view, but between 40 and 150 for the playback.

I was reading a while ago that there was a problem with stuttering on newer release, so I haven’t upgraded any of them for a while. I guess I should try that?

to Habib
I have another same V3 cam about 2 feet away, pointing in a different direction, and it works fine

Firmware of the problem cam is 4.36.10.4054, and the cam which is 2 feet away is 4.36.9.139

I was reading a while ago that there was a problem with stuttering on newer release, so I haven’t upgraded any of them for a while. I guess I should try that?

Thanks for all the responses.

IMHO, Firmware 4.36.9.139 was the most stable version ever released since I’v been using Wyze cams.