@JonathanF Any update on the Google Assistant integration? End of Q3 means before end of September?
Thank you!
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I must agree with everybody else’s complaints I had just purchased this last week for the purposes of integrating with my smart home and it was very clearly advertised as being compatible with Google home where I purchased it. now I come to see only in this forum that it’s in fact not. Google home integration is clearly very important to most people who would purchase this item. Before now I’ve only been happy and thrilled with wyze products but I’m beginning to reconsider that after this miscommunication in advertisement leaves me extremely disappointed. I can only hope that this Q3 goal is a true, although I do think I’ll be returning it now for a different product. Sorry to be so blunt but I felt my need to express my opinions on this
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I would like to add my voice to the chorus asking for an update on the Lock integration with Google Assistant. I have been very happy with my Wyze products to date (Pan Cam, sensors, bulbs) but it won’t feel like a complete solution while only some work with the Google Assistant.
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I agree with your statements. Just FYI I wouldn’t expect to get it anytime soon because so far they have not been consistent. @JonathanF was saying a end of Q3 estimate, but per @UserCustomerGwen reply on the other thread I asked her she said
" We don’t have an update on this yet but we’re still planning on the integration happening.".
So it just sounds like an afterthought to me. Like “one day it’ll come” but don’t wait for it… I asked specifically for an estimate and it went from Q3 to “planning on the integration happening”…that’s not reassuring to me lol
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There is no integration with Google Home although Wyze advertised an integration and that is the reason that I purchased Wyze. August has a similar item but it was about $25 more than the Wyze product and so I purchased Wyze. It really was disappointing that when I set it up, it did not see the Lock, while it does show my cameras. It really is a blatant misrepresentation of their product and it is a certainty that there are means to address this. Wyze now says that they will have this integration during the third quarter which ends September 30, If there is no integration at that time, one will still be able to seek damages from Wyze because there is written and documented information from Wyze that it was already compatible with Google Home when most purchased the locks.
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I was a big fan of Wyze and I still am somewhat. I have 5 Wyze products. Wyze Lock’s lacking Google Home integration is really disappointing. So are Wyzecam’s Google Home Hub streaming capability and stability. I would have bought the outdoor cam immediately if the Lock and the Wyzecam worked as advertised. Wyze should know that it is losing its reliability.
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On top of everyone else chimmimg in sharing the same viewpoint on Google home integration, I would have to agree with @richardnorton50, I had decided to be committed to wyze after witnessing a great level of communication and collaboration with it’s community. And even when wyze owned up to mistakes such as the case was when replacement cams were sent out free of charge after a defect was reported. And while I feel a bit slighted by this I’m hopeful someone can clear this up as they had in the past by acknowledging the false advertisement / misunderstanding, offering a clear goal and path to providing a solution and buy offering frequent updates on the status.
This is really frustrating, no word from any of these guys about when the integration will be done. They are probably too busy building the smart space heater 
, I dont know about anyone else but I sure am not buying any wyze products until the integration is done, because I was told it works with Google when I bought the product.
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"by end of Q3… Here we are, Sept 14th… 16 days left. Whats the Over/Under on Wyze not meeting this “promise” as well.
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Great news everyone! Q3 ends in 2 days so we’ll have Google integration of the lock as advertised at the time of purchase and repeatedly promised in this thread!
I don’t see a promise they made, I think they learned their lesson from making promises
Hello everyone that is interested in Google Home integration with Wyze Lock,
I apologize for the late and overdue update on Wyze Lock/Google Home situation. Previously, I mentioned Q3 as the period we were hoping Google integration would be online but that period has since passed.
We encountered some difficulty with the Google Home implementation as the backend security storage is very different from Amazon Alexa. To make sure the system is securely storing Wyze Lock user information, we need to revamp the backend security system in order to meet the safety and security compliance.
This has caused a huge delay in the Google Home implementation for Wyze Lock.
We promised Google Home integration since last year and we still haven’t delivered that. This is my fault and I take responsibility for it. I apologize for the delay. Apology aside, I understand all you want is Google Home integration. We are still working very hard on getting this implementation working for 2020. We have not forgotten about it.
Thank you and I hope everyone is safe and healthy.
Regards,
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Thank you for the update. As disappointing as it is. I have always been a friend and supporter of WYZE and have several units at my house and business. I have been early backers on upcoming projects. With that being said, I will now have to pause and rethink my purchases and certainly stop any future backings with WYZE. As you said, this was promised last year. I remember seeing “coming May 2020” with regards to Google integration. This was a key reason I purchased the lock. I see new products in development and releasing soon, yet old product (Lock) seems to have been neglected and certainly not delivered as promised. I wish WYZE well and will follow them and view new products, but will no longer in good conscious purchase or back until they finish what they said they were going to do with the old products.
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Well said and I complete agree with you. It’s disappointing to see useless products being released while great existing products getting neglected.
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I agree, I loved thier products now idk seeq1ms to be getting sketchy sorry wyze. But its not wise to take our money on false pretenses. And that a everyday user aside from being a software developer.
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I am interested in the Wyze Lock and can wait a bit for Google Home Integration. That said, if Google Home Integration is not a solid commitment, I will pass on the lock. Is this a solid commitment from Wyze?
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I’m starting to regret my purchase of Wyze products as well. Google Assistant Camera integration still isn’t working and still constantly buffers. Products are changing so frequently as well that I’m regretting purchases made only a couple of months early. The Wyzecam outdoor is a good example. I supported that as an early adopter and then they release Wyzecam v3 with outdoor support.
Come on guys, your starting to hurt your reputation. I want the lock but need Google Home integration.
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Hi @JonathanF! I’m sure you are very busy with all the new products, but is there any chance we can get a more recent update on whether this is still planned for 2020? Thank you!
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The only thing stopping me from buying the Wyze Lock is the fact that you don’t have Google integration for it yet. I NEED to be able to lock my door with my voice as I’m walking out the door with my hands full every day for work. Maybe if y’all would stop putting out new products every other week and instead focus on fulfilling the promises you’ve already made, this wouldn’t be an issue. I can’t be the only one out there who hasn’t bought the lock yet because of this
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I just installed my Wyze lock yesterday and wondering why it won’t sync with my Google Home (I thought I read it somewhere saying it is compatible with Google). After reading this post, I’m disappointed now because it is almost end of the year but they still couldn’t figure out how to make the integration happens. I’m a bit skeptical now on the Wyze doorbell that I preordered (I know it says Google assistant coming soon, but again, looking at this rate it makes me worry more!).
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