I invested pretty heavily in the Wyze ecosystem with the expectation that Google Home integration was going to be a given. Hell, my lock was advertised as “works with google” , clearly that was not the case.
Your team has time to develop multiple new products so you can keep bringing in the money but you are refusing to take care your existing client base.
We don’t need a new watch or an updated camera, not yet at least. What we need is Home integration, and we need it before you roll out all of these new products.
I pre-ordered the vacuum, doorbell and thermostat already with the hopes that home integration for existing products would be delivered by years end, but now I am concerned we are going to go through the same thing with each of these. I am now on the fence about cancelling these pre-orders and just going with a whole new ecosystem.
Its at the point where the value lost is becoming greater than the value saved.