Very disappointed with Wyze light bulbs. Not reliable and useless if you are on vacation because you cannot re-establish connection. The light bulbs are new. Three different lamps have gone offline at different times. I can no longer control them since I’m not at home for 3 months. Yet, my cameras show that the bulbs are on both day and night. I had a neighbor go and turn them off. I previously had Sengled bulbs and if offline eventually went back online.
Same same. Very frustrating. I’ve even deleted and reinstalled each bulb yet still go offline. Occasionally they reconnect but there seems to be no real pattern to why or when.
Had two bulbs go offline yesterday. Neither will reconnect even after a reset.
Same here, I have three bulbs that are doing the same as the others have stated.
I think I’m going to phase out my existing Wyze products as the company definitely doesn’t stand behind their products.
Yeah I’ve been thorough the same with a few of my bulbs. At this point I think I’m going to cut my losses and phase out my Wyze devices.
Same here.
Am on vacation, and two out of four bulbs are already offline.
No way to fix when not at home.
Very disappointed.
Likewise. Cannot find the cause nor a solution. We need some attention to this problem.
Just to add some additional thinking to this problem, I am wondering if it might be a problem related to the summertime heat. Perhaps the issue is related to the aging or fatigue of these bulbs. How do you know when the expected useful life of a bulb has been reached? Is there a conflict in the way wifi addresses multiple Wyze bulbs or products? Turning off the bulb and back on after 10 seconds does restore the online connection for a short period, but they go offline shortly thereafter. Please help us find a solution to this problem. It just seems to be ignored. Where is the customer service or technical support involvement? Are these forums not monitored? Confidence in the product is diminishing.
Mine had nothing to do with heat. It was winter/spring.