Just connected my v4 camera to lamp socket adapter. I want to leave light on all the time and set it that way in the settings. But when i leave from viewing camera and go back into that camera the socket is off. Any help would be appreciated.
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If you go into the v4 cams settings > accessories > lamp socket, you can change it from “Auto” to “On”. This will keep it on 24/7. There are also other options below it for dusk to dawn.
It is set to on already, but it still is turning itself off. Once i make sure it is set to on in the setting for the socket and then leave from viewing the camera, the light shuts off.
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I have four Wyze Cam v4’s, three with lamp sockets and also experiencing the same issue. I think this has been reported before but still isn’t fixed.
The only way I am able to keep the three lamp socket lights on is exit out of the app after setting them on in the cam’s accessories settings.
Once I go into the app and click one of the individual camera’s feeds, it turns the light off on the lamp socket for that camera. I wish this would get fixed.
It doesn’t seem hard to fix from a developer point of view, the app needs to know to not turn the lamp socket off if it detects that it is on already.
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Thank you this is a good temp solution. Hope they have a firmware update soon to fix this.
Could you try to reproduce this issue then submit a log in the cameras settings > Wyze support > submit a log, and paste the log number here.
Also submit one for the app in the account tab.
I am not able to reproduce this issue atm, but this user on discord is:
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Cam: 1642324
App: 1642327
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Hello, Any update regarding a fix for this bug? We submitted the logs but nothing yet regarding a fix.
Thank you.
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