Lamp Socket Bulb Always On

YES!!! Thank you for mentioning it! I have an employee working with us and the lamp socket team to try to resolve this exact issue right now!

Please join me in the discussion in this thread over here:

If you are willing to help get this resolved, please grab a log for WyzeDesmond. Open the cam with the lamp socket, Go into the cam settings (the gear icon on the top right) Then click on Wyze Support → submit a Log → Lamp Socket Issues

–and then submit it and post the reference number in there, tag WyzeDesmond so he sees the log so he can forward it on to the developers and hopefully get this fixed for us. :slight_smile:

That would be awesome if you’ll help us get that fixed. I submitted a log to him in that thread already myself. It is helpful for them to have more than 1 log though so they can see similarities and patterns to figure out the cause.

1 Like