Just repeats "Ready to Connect"

My V2 was running great for a few months. Today, it just keeps repeating “ready to connect”. I have tried pressing the button for 5 sec to factory reset, and I get as far as having it scan the QR code, but then it just goes back to “ready to connect” after 10 seconds or so.


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Here are the troubleshooting guides:


If that doesn’t solve it, keep in mind that this is primarily a user-to-user forum. If you don’t get help here from the community, file a support request including log files. That will ensure that the logs are captured. You might want to submit the ticket right away because there’s somewhat of a backlog. You can always let them know it’s already resolved when they contact you.

I know I’m late but had the same issue. Nothing worked so I deleted the device from my app did a re setup and it worked fine.

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