It says I'm signed up twice

New to wyze video door bell today. It says on the app I have both cam plus monthly and cam unlimited monthly. I just want the one that is 12. 99. But want to make sure Its worth it can I fix this?I only got this camera 6 hours ago. So I don’t know what I’m doing

1 Like

Contact support about this. They will probably be the only ones with access to help resolve it. If they didn’t resolve it for some reason, please come back and let us know what they said and post your support ticket number please.