It profiteth a man not to deep troubleshoot cloud-based devices immediately 🤯

Best first move… do nothing.

Usually. :slight_smile:

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Do nothing. That is exactly what I have done since I saw the current firmware upgrades were available. :grin:

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[smart-alec time]
Lies! If you “do nothing,” you’ll never know if something is actually wrong.

Things worth doing that are more than “nothing”:

  • Checking the forums/Service status page.
  • Asking other users if they are having the same problem
    • For me, I usually ask @spamoni and @R.Good or other mavens if they can confirm the issue. But that’s more than “do nothing” :upside_down_face:

Looking on the forum and asking is more than doing nothing. :slight_smile:
</smart-alec time>

Otherwise, I might power cycle a single device (not everything), or my phone.

Just don’t ever have ALL your devices do the same thing at the same time. Don’t reboot them all at the same time; don’t update their firmware all at the same time, etc.

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But I always say reboot… 3 times :smiley:

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Prudent. :slight_smile:

Is there a persistent auto-update toggle you have to turn off on the iOS app? I thought I saw someone mention it yesterday.


Well said, and I seem to recall @Newshound, @R.Good and @HDRock as among the first to recommend as much years ago… :wave:

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Shout out to the first responders:

often among those of this bent:

upon whom my strategy of

somewhat depends… :slight_smile:

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I have never seen any setting for Auto Firmware updates. I have the Auto Update for apps turned off because if an app is screwed up I can not go back to an older version on iOS unless I sign up to be an app tester on Apple.
If I tap the cam to live view and it says new firmware in the pop up box I just tap don’t ask me again and cancel. I read the forums to see how many members post problems before I do anything else.

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It depends on cam model. Also applies to some non-cam products:

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Thanks @Seapup I never noticed it on my V3, V3 Pro or WCO cams before. I checked and all mine show off. :smile:

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