I recently purchased a few of the refurbished Wyze cam V3’s to accompany our other two V3’s. One of the refurb units has an issue with viewing viewing playback. I’ve tried 3 different SD cards and reset the camera, but whenever I tap on view playback, it says “there is no video at the selected time.” The other 3 cameras with the same settings have no issue viewing playback.
Any ideas?
My guess would be that’s why it was returned originally. Exchange it.
These cameras are already cheap, why would one chose a refurbished one is beyond me 
I’ve seen the “refurbishing” process at many of these centers (often a 3rd party) - to say it is less than thorough is an understatement. It should be called “used - powers up”.
Also, I’ve seen them only being repackaged with no QC whatsoever.
Yeah amazon warehouse if you say on the return “new - never used” or “opened - never used” they just look at it and if it seems correct, toss it in the “like new” pile. I’m guessing they’re not the only ones.
In reality it would cost more to fully test one of these cams than just sending a brand new cam. I can see it being worthwhile on a PC, or even a $1000 graphics card or $500 CPU where they do toss it in a slot and run a pre-programmed test suite on it, but a $20 to $30 IOT device, not so much.
It sort of makes sense, economically, yeah?
Wyze accepts a return, they don’t evaluate it, they pass it on to their refurber. Refurber doesn’t evaluate it past power-up, sells it with a 30-day guarantee (with a 3rd party warranty available for a few bucks.)
Customer takes the risk that many of the unevaluated returns were ‘defective’ becauwe of ‘operator error’ and that he will receive a functionally new unit.
Wyze can’t afford to evaluate a return, refurber can’t afford to evaluate a return, customer CAN afford (and chooses) to evaluate a return in exchange for slave wages (the $ difference between a new and refurb unit.)
My observation on this that no one else seems to have observed; where is the green bar on the timeline to indicate there is video for viewing? Did it disappear from the screenshot? My v3’s display green bars on the timeline for recorded videos.
Don’t take my opening comment as disparaging anyone.
What if I like being disparaged. Aren’t you then denying me my guilty pleasure? 
