Each time my Wyze enable/disable the IR mode with IR lights, the camera detects of movement and notifies me. I did open a support request but no update at all. Anybody know how to fix that ?

[image] bastien974: I did open a support request but no update at all. Hi, @bastien974 . Do you have your support ticket number from the Wyze email?

Yes, 441905, last update was a month ago, but not sure if it is a real bug or if it’s me, not sure. Thank you so much for your patience. While we do not have an update just yet, our engineering team is currently looking into this and we hope to see this resolved in an upcoming update. Am I the o…

All of my cams have always erroneously detected movement when switching between night vision modes… once at dawn and once at dusk. It’s not exclusive to the IR lights as half of my cams have IR lights switched off. It’s understandable that the switch between night vision modes will generate a huge p…

Thanks, so we’ll wait until they decide to address that in a general update then.

You’re welcome! Yes, that is correct.

IR triggers movement detection

Cameras

StopICU33 February 14, 2020, 2:36pm 5

My cameras detect motion too when switching from night to day or vice versa. See this link for other discussions on this issue.

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Automatic IR switching causes motion alerts Lifestyle cam-v1-v2 , support , troubleshooting , not-platform-specific	4	784	November 9, 2020
Ignore motion event when camera switches from color to night vision or night vision back to color Cameras	13	1512	January 13, 2024
Wyze Cam Pan cycles between night and day modes Cameras not-platform-specific	6	1405	August 25, 2019
Night Vision Constantly Turns on and Off Wyze Cam V 4 Cameras android , cam-v4	4	417	October 20, 2024
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IR triggers movement detection

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