Please Wyze when are you going to fix the app freezing issue that happens on iOS devices?! It seems to be happening more frequently now, at least 4 times a day, which is beyond annoying when I have close to 100 videos to review. When it happens I can either wait it out or close the app and start it back up, either way takes about the same amount of time.
I had someone who has had this problem really bad for more than a year recently tell me that they are seeing a huge improvement on the Wyze App ver3.0. So hopefully you’ll see some improvements when it launches to public production.
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I am on iOS and my app has maybe frozen twice in two years of use on both iPhone 11 and iPad 5th Gen, iOS 17.5.1 and iOS 16.7.8. 
Well, then you are lucky. My iPhone 13 Mini running iOS 17.5.1 has the issue daily, numerous times. I use the app a lot due to the amount of event recordings I get from 10 cameras.
Not saying that it’s Wyze or not, I just wonder why? I have my iPad on my desk live streaming four cameras, two at home and two at the cottage, for at least ten hours a day. I get notifications on my iPhone constantly and both apps production and beta have been rock solid for me.
I don’t know the threshold or the full details of what contributes to this issue, but it is my understanding that it becomes more prevalent with the more total devices a person has. The vast majority of people who have a TON of Wyze devices have this issue on the iOS app, but some people with a moderate number of devices also experience the issue, but some do not. It SEEMS to be related to memory handling with the device list in the iOS app in some way.
I haven’t noticed the app freezing when watching a live feed, it seems to be more often when watching recorded events.
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We’re going on 2 years with this freezing video glitch and no Wyze fixes or support of any kind. Please share your experience by leaving an Amazon review, so others dont waste their money on these cameras.
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I had some people tell me that the Ver 3.0 app fixed this for them on iOS now. have you updated to the 3.0 app, because it’s reportedly way better without freezing or lagging anymore. That is one positive thing about the 3.0 that I’ve heard from those who were having freezing issues before on the previous app.
Though this may still happen if you have a really old iPhone that doesn’t support the latest OS builds.
Well the Wyze app 3.0 has definitely has NOT fixed the freezing issue for me. My iPhone 13 mini is running iOS 17.6. It freezes up just as often as it did before.
One more issue I have with this new app is if a camera won’t load to live view on the Home page then I have no way to turn it off so it won’t record events. And there is no way to do this on the Devices page, if it won’t load up there either. This is beyond annoying! Is Wyze even looking into this? For the love of God Wyze, please focus on fixing bugs BEFORE doing design changes!!! Every time you do this, it creates more and more issues!
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