IOS 13.2, Wyze App Notifications not working

Cameras
1

I have 7 v2 cams and PanCams and everything has always worked well. I upgraded to iOS 13.2 last night and now i am not getting any notifications on my iPhone 11 Pro. The cams are recording events as shown in the app but my phone and my wife’s are not getting the typical push notifications when motion is detected as it has many times before the upgrade. Has anyone else experienced this?

I have deleted the app and re-installed, turned off notifications and re-enabled but with no luck. Any suggestions?

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2

I’m not an iOS user, but there are a few 13.X posts on the forum that may assist you.

https://forums.wyze.com/search?q=%23ask-the-community%2013.%20

3

no luck with anything there. anyone have any other ideas?

4

I am on 13.1.3 and notifications for Wyze stopped working for me as well. I think it’s a Wyze issue as I get notifications from other apps.

5

Guys, seems to be a huge problem not related to iOS version. All over facebook in core and beta groups and on reddit. I’ve tagged some Wyze folks on threads and haven’t heard anything back yet. Hopefully it’s being worked on @UserCustomerGwen

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6

Thanks, I’ve been restarting, reinstalling, rebooting “reeverythinging” this morning till I checked here. Glad it’s not just me, I assume Wyze is aware and working to correct.

7

I don’t think it’s an IOS problem because I also stopped getting notifications on my android tablets. Even the ones with the old app that still has hardware acceleration. All notifications stopped for me today,. Through yesterday I got contact sensor notifications fine and today nothing on any device.

8

Same here, no notifications from the Wyze app but all other apps are working fine. I just updated to IOS 13.2 beta 4 last night and the issue began for me. So not sure if its IOS related or since android users are experiencing this problem too if it’s a wyze app issue.

9

Hey all,

Thank you for bringing this to our attention and we’re sorry about the inconvenience this problem has caused. We’re looking into what’s causing the behavior. To help us out, can you please let us know your Wyze app’s version number and confirm your iOS version as well (if you haven’t already).

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@NumberOne I’m on beta release 2.6.50 on IOS 13.2 on my phone and 2.5.53 on my iPad on 13.1.3. Neither is getting IOS push notifications from app.

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Thank you @barrygabler! I’m coordinating with Gwendolyn on this and will update the forum when we have an update.

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12

I’m on release 2.5.53 on IOS 13.2 on my iphone 11 pro. I also tried with beta release 2.6.50 on ios 13.2. no notifications either way.

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13

Thanks. I gave her my info on facebook side too.

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14

Thank you for confirming your versions, @cichetti.

15

Hey all,

We’ve created a thread for updates on this issue. Please check the following link for updates. Thank you all for your help and we’re sorry for the inconvenience.

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16

Wyze app V2.5.53
ios 13.1.3
Thanks

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17

4 Wyze V2’s with 4.9. 4. 169 and one Pan cam 4.10.3.169. None are reporting notifications on IOS devices with 13.2. Blink cams and Nest cam working perfectly. Seems to be a Wyze server issue.

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I am still receiving Wyze notifications from my devices under iOS 13.2.

I suggest uninstalling the Wyze App and reinstalling it. Logging in will probably restore your notifications.

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nope it was a wyze issue the entire day until about 1 hour ago.

20

interesting. I received notifications all day. 71 of them today in fact.