I am a long-term Wyze Cam customer with 26 cameras deployed at my four residences, two in Pennsylvania, one in New Jersey, and one in Florida. I have been very happy with their reliability and performance over the years. The cameras at my non-primary residence are all plugged into smart plugs, so I can remotely reboot them if they throw a random error 90 or are just not responsive.
I have had a few minor issues with the cameras as they have aged, including the images getting foggy on two cameras (one Wyze Cam V2 and one Wyze Cam Pan V1 ), the sensor failing on one resulting in purple blotches in the brightest part of the image (Wyze Cam V2), and one where the infrared LEDs failed resulting in the loss of night vision (Wyze Cam Pan V1).
About two years ago, I replaced the foggy one in Florida with another Wyze Cam V2 and kept the foggy one for parts.
The Wyze Cam V2 developed purple blotches just over a year ago I recently replaced it with a Wyze Cam V3 due to the sensor degrading to the point where the image was now becoming very grainy. This one was in use at one of my places in Pennsylvania.
The other camera that the image became foggy on is a Wyze Cam Pan V1, which was replaced with a Wyze Cam V2. This one was installed at the same places in Pennsylvania.
Lastly, the one that’s infrared LEDs failed is a Wyze Cam Pan V1, which was replaced with a Wyze Cam V2 and was also installed at the same places in Pennsylvania.
The initial Wyze Cam V2 that replaced the one with the failed infrared LEDs in less than two months of use started developing wifi connectivity issues and near-constant error 90s in the app. Rebooting would fix this for a few days initially, then it had to be rebooted a couple of times a day until the wifi connectivity completely failed. I suspect a defective wifi radio but have not yet done a post-mortum teardown on it.
Wyze sent me a replacement Wyze Cam Pan V2, which prompted me to make this post.
The replacement Wyze Cam Pan V2 right out of the box has a defective SD card slot and would not recognize any SD card placed into it. Including the SanDisk Ultra, which I took out of the one with wifi issues. That SD card was readable and writeable on a laptop. I reformatted that SD card on a laptop and put it back into the same camera, and it still did not recognize it, even when I tried to format it with the camera. I opened a brand new SanDisk Ultra SD card, and the camera did not recognize that SD card either. I also tried some random brand SD cards I had lying around before contacting Wyze support.
Wyze support is sending me a second replacement Wyze Cam V2. Hopefully, the third time is the charm.
I hope this is a one-off issue or just a bad batch of Wyze Cam Pan V2s, I am posting this here to raise awareness of the issues I have recently experienced. Hopefully, the new Roku-branded Wyze Cam customers don’t have this experience as their initial introduction to the brand.
Since the foggy Wyze Cam V2 and Wyze Cam Pan V1 were both years old and out of warranty, I opened them up recently and cleaned the dirty film off the little glass lens in front of the sensor, reassembled them, and they are useable now, It is a shame that Wyze or its manufacturing partner Xiaomi has not sealed the sensor/lens assembly to keep this from occurring,