For whatever reason my air purifier isn’t graphing the indoor quality. Log ID 546129 [image]

Yes, Humidifiers put a lot of water particles into the air and the particle laser can’t tell the difference between different types of particles, just how prevalent particles are. It is pretty funny though. I had it spazzing out at 500 AQI one time because of the humidifier in my baby’s room. :rofl: …

WOW!!! Not being a smart Alec, but your suggestions are honestly really really good ideas. Thanks for coming up with those to help all the rest of us out.

Definitely something wrong with the app because mine is still showing 29 AQI for days now, yet the graph now has no dots for the last 24 hours, and only had two dots once. The unit’s display fluctuates from 001 to 010 and since the graph’s left vertical scale goes from Zero to 500, there should be …

So I unplugged the unit for 30 seconds and plugged it back in. The app then showed an AQI of 2 and a dot appeared on the graph. This confirmed what I thought, that I only get dots after removing power and then turning it back on. And, that dots will graph all the way down to almost zero. Had my …

The AQI and graph on the app are still not updating. I emailed customer service and they were useless.

[IMG_2385] It’s been two days now and the AQI number on the app has not changed and no dots on the graph. Unlike dots shown every hour on this Wzye promotional picture. So either Wyze is falsely advertising this product or the software doesn’t work (big surprise).

If your AQI is not changing AT ALL, and you aren’t getting ANY AQI dots on your graph, despite the Air Purifier definitely being on or on auto, I would contact Support because that is not normal. All of mine (I have multiple) have the AQI change and all of them get dots. Maybe Support can figure out…

I’ve been working with Wyze support but they are about worthless. So at midnight the AQI changed on the app to 002 and I got two dots on the graph, one was at midnight and looked to be 002 AQI. The other was at 1am and was around 001 AQI on the graph. It really sucks if I have to get yet another …

Indoor AQI not graphing

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Alien88 May 10, 2022, 6:42pm 29

Any updates? It’s been almost two weeks…

Wyze Air Purifier Not Updating AQI and Graph in App

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Indoor AQI not graphing

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