I exited out of Home Monitoring during my alarm system set up and now I can’t set a Pin

Help!! I’ve exited out of Home Monitoring during my alarm system set up and now I can’t set a Pin. I did a whole reset and then the certificate comes up, I pressed activate but when I get into the app and go to the monitoring tab. There’s no settings and no where for me to update the pin, just my cameras and the disarm, home, and away button. I left ring but it’s looking like I may have to go back to their system.