How to get Alexa to recognize Wyze Home Montoring?

Services & Integrations
1

I installed and activated Wyze Home Monitoring. I do not see the system in my Alexa app, and do not see the Hub or Keypad in the devices when doing “discovery”. I have it connected to my router via ethernet. Does it need to be on WiFi to be seen?
Thanks

2

You might have to enable the Wyze skill in alexa, but I’m unsure. I don’t use the HMS, but I do use alexa with my other Wyze items.

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3

The monitoring system works with “Alexa Guard Plus ”. The sensors can also be used to trigger Alexa automations. Some users are experiencing issues with the V2 sensor Alexa automations, this has been sent to Wyze for investigation.
Read the latest update on sensor integration here:

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4

What about Alexa Guard Plus? If I pay the $5 a month for that, can Alexa set my Wyze system to Away correctly? Or is that still not implemented correctly on your end?

Thanks

5

I’m not sure about that as I haven’t tried Alexa Guard yet. I don’t believe there’s plans to arm and disarm the Wyze HMS with Alexa, but you can add it to tue Wishlist!

6

Sorry to be rude but what?? I preordered the HMS because you folks said it works with Alexa. Alexa Guard has a list of “supported security systems” and Wyze is not on it. Please tell me I didn’t just buy the wrong security system and should have gone with Ring instead.

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7

@swinefeaster
@Brlepage is just a volunteer as all Mavens and Mods are on this forum. You could try support for exact answers from Wyze. These links found in the HMS area of the Wyze support site may help.

Wyze HMS with Alexa and Google Assisstant

Wyze with Alexa Guard Plus

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8

I also think this is bogus, I thought Wyze was a smart device company. Integration with Alexa and even Google is a must from day 1. I’ve had this monitoring system since they started pre-ordering them, and I’m still waiting for this. I think I will be looking to invest in a different company for all my smart devices soon.

9

I posted in another stream…Alexa Guard support seems to be in the works, probably next year.

10

We’ll, it’s been 2 years and it’s still not available. I’ll probably be cancelling my noonlight subscription and probably the home monitoring system too.

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11

i’m super disappointed with Wyze in general. the home monitoring system has been crap, no integration, horrible confusing notification settings, and really bad ai detection. it constantly thinks my chickens are vehicles and people, no matter how many times i submit data.

seems they focus all their time on making stupid new gadgets like headphones. i’m not spending any more money on Wyze products.

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