Ok, so I have gone to the website. I have tried the app. How do I cancel a cam plus subscription? I had a few monthly ones that I cancelled without issue. But this yearly one, I cannot find where to cancel.
I have enough cameras that it was time to go with the unlimited cam plus… And I have it set up for all my cameras (removed the licenses from all cameras and set them up on the unlimited license)…
Now in the app, under services I show the unlimited license (with all my cameras set up on it) and one yearly cam plus subscription showing unassigned… But I can’t find where to cancel it. Any ideas?
This is what I sent to someone else as they wanted to cancel and signup for unlimited:
I am sure you tried this as you are a veteran at this.
If you don’t see the cancel, you can contact Wyze as well. But note, the only time I have heard where this was not an option was when the CamPlus was purchased through Google or another vendor.
Www.wyze.com…I just saw mine and go to Services and all of your cam + is there we canceled all of our monthly, yearly and bought the $99.00 a year for 99 cameras very cheap
I was able to cancel all but one on the wyze website. For some reason one couldn’t be cancelled on the websitenor in the app. Support was able to resolve it.
