Sense Keypad added successfully, but menu not available in monitoring tab to add pin . Also, keypad doesn’t appear in devices listed in home monitoring devices.
welcome @jlopez3451
Have you signed up for Home Monitoring System (HMS)? If not the Keypad will not work and it requires HMS to be usable.
If you have, it is located under the Pin and Safe Word location found when you go into the Monitoring tab, scroll to the bottom and tap on Home Monitoring Settings.