Keypad not responding

I believe my app automatically updated, and it made me re-select my subscription (Cam Plus), but ever since that moment my keypad and home monitoring system does not work. When I press home, away, or disarm, it just has a single flash but does nothing, and does not arm the system.

I have tried replacing the batteries, deleting my hub and re-adding it with my sensors and keypad. Still nothing. Nor does my hub or keypad show up in my app where I can see my pin, etc. as I could before.

I can arm the system from my app, but it is only monitoring the cameras, When I trigger the door sensors if it is set, it does nothing. Can anyone help with this?