It’s been 5 or more updates since late spring of 2021.
My HMS 1st.Gen “Pre Ordered 2020?” keypad, won’t take any of those updates.
The one I ordered a month or two later, updates just fine.
When I spoke to support in the fall of 2021. I answered all the questions, did all the techs, processes n then got one “Sad” email.
It was an offer to replace it, “But” ! Only if it was still under warranty !
Well my “Pre Ordered” , HMS reached me in April. It was then over a yr late in, the fall is more than 1yr.
Longevity, should be measured in Yrs “Plural” n not “Singular” .
Whatever the case, fortunately, it still works n have no idea what all the HMS keypad Updates are for ?
Has anyone else, been able to update a stubborn HMS keypad.
I’ve tried all the “Support”, Resets (Hub, Modem, App, Keypad), All the Proximity to Hub moves, including zero inches apart. All the Wyze app resets n uninstalls.
Thankfully, it still works ! Just drives me crazy, that out of all my products (10 types / 30 devices). This one, just defies updating.
Does anyone have a breakthrough tip ? That gets me to, “The Keypad” of happiness ?