Trouble updating my keyboard

rjack150 · February 9, 2022, 4:32pm

I’m having trouble updating my keyboard. I have tried several times but it times out. I have the keyboard next to the hub. I have taken the batteries out to reset it but that didn’t help. Put new batteries in. Didn’t help. Any suggestions?

R.Good · February 11, 2022, 4:52pm

Hi @rjack150

Can you provide the Firmware version that is on your keypad please?

rjack150 · February 11, 2022, 5:29pm

0.0.0.48