Getting notifications for events I have turned off

Cameras
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1

Anyone else getting notifications for events that you have turned off? For example…I have notifications for VEHICLES turned off for my doorbell cam, but I get notifications that a vehicle was detected however what was actually detected is some other event. Aside from that, I am not getting notifications for the events I do have setup to receive notifications on such as a PERSON, I have done a restart, reset, the app is up to date, changed the sensitivity

2

I think I’ve read that the Reset button (Reset Services) in a camera’s settings can sometimes enable notifications for types that have been deselected, so after doing a Reset it’s probably a good idea to check your Notifications ➜ Manage and make sure those options are set the way you want. If that’s still not giving the desired results, then I’d consider pulling a fresh profile copy.

This is how I would get a clean copy of my account profile/settings on Android (click/tap to expand):
  1. Clear the in-app cache: From the Wyze app’s home screen, navigate to Account ➜ App Settings ➜ Cache File Size ➜ Clear.
  2. Navigate back one screen to Account and tap Log Out at the bottom.
  3. Swipe the Wyze app out of the running Android apps.
  4. Long-press on the Wyze app’s launcher icon (on the phone’s home screen or wherever you tap to initially open the app) and then tap App info in the pop-up menu.
  5. Tap Force stop on the App info screen (may need to tap OK to confirm) and then tap Storage & cache.
  6. Tap Clear cache and Clear storage on the Storage screen.
  7. Back up one screen (back to App info) and then tap Open and proceed to log back into your Wyze account/app. (Optionally reboot the phone at this step for good measure and then launch the Wyze app after the fresh boot instead of relaunching it immediately from this screen.)

Note: I don’t know what the options would be for modifying these steps on iOS since I don’t use that platform.

After that, I’d check the camera’s notifications options and make any necessary changes.

That’s what I’d be inclined to try if I’d already taken the steps you’re reporting but wasn’t seeing the expected results, anyway.