Out of nowhere, yesterday I noticed the frame rate for all our cameras in the app (iOS) dropped to only updating every ~3 seconds. I’ve tried restarting the cameras, and restarting our router. It seems consistently 1/3fps for all cameras on both our phones. Also whats weird is that the data rate in the top left updates at ~1.2fps.
PS, If you do open a Support Ticket: I usually link/reference the Forum thread I’ve started so the tech person can see the steps I’ve explored to that point…
I have the same issue with my v1 cams as well. Rebooted cams, router, phones, renewed IP leases and removed/readded devices from app. Freezes for 3-5 seconds. Disappointing for sure. All v2cams work great.
I have two Wyze Cams v1 that I’ve been using for several years now. Just in the past few days, they’ve both started sending a still image once every 3 seconds instead of continuous video. I’ve tried rebooting them, updating firmware, and rebooting the home network. I did a factory reset on one and added it as a new device, and it didn’t fix the issue.
I don’t pay for a premium account and neither camera has an SD card. Both my wife and I have this problem (we each have an iPhone XS). Is anyone else experiencing this this?
This is for the mods and mavens (volunteer forum support people):
The God of Apple has me under their thumb and they’re leaning hard. Post-COVID, I expect I’ll be required to work in an Apple Store as punishment for some trumped-up “crimes.”
As of one of the recent firmware updates all of my V1 wyzecams can no longer play video smoothly, Neither the live video nor the playback. My V2 cameras remain smooth as always.
When I look at the clock it skips every couple seconds.
This happens with all my V1 Wyzecams at my house and my office (I have 3) Two entirely different locations, same problem.
All of my V2 cameras (I have 6) play video smoothly as they always have.
Has anyone else noticed their V1 cameras no longer playing video smoothly?
Is it time for me to trash them and just upgrade them to V2 cameras?