Floodlight gone after firmware update to cam v3

Cameras
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1

Recent firmware update has eliminated the floodlight from the app. Firmware 4.36.11.7095 (which I agreed to the “bulk update,” will never do that again - I’ve read elsewhere on here that process is flawed when bulk updating more than one cam). Since updating, floodlight no longer viewable on the app. Seems like a firmware update to re-recognize floodlight is in order, as I feel like I’ve done everything I can on my end:
-floodlight version was the updated one that’s been around since Dec 2021
-soft and factory reset the cam (multiple times)
-used a new, properly formatted SD card to manually flash to older firmware version (this is not my first rodeo, I’ve successfully manually flashed this cam before) and it did not/would not ever show the purple led to download the firmware
-the app on my phone is current, have also uninstalled and reinstalled it
-bought and installed a new cam v3 since last one would not manually flash to older firmware, same issue persists along all firmware updates
-reset (factory and soft) several times & have installed via cam first and floodlight first, makes no difference

The floodlight icon will show on the cam’s page but is not showing as installed. Each time I press floodlight & say I already have one, it just tells me to check my wifi and reinstall the floodlight. The floodlight cam has been at this location for 2 years and it is not the wifi. It literally disappeared from the app when the cam was updated & it seems there’s nothing I can do to get it back. It’s a big bummer because without it showing as installed, one cannot control it nor use the PIR sensor. So dumb. Wyze, please get your firmware update act together!

2

i’ve tried all the usual suspects mentioned in various posts here and still not working. floodlight icon working on 2 others just like it. light only works when motion triggers is which I’d prefer to turn on/off at designated times.

3

Same here. All my floodlights don’t show up in the app. I also did a bulk FW update. Reset to factory default, power cycled. to no avail. Seems like Wyze grew too fast. Customer service used to be more responsive, app used to be less buggy.

Might be time to try a different company.

4

maybe we’re talking about the same thing or not, my floodlight icon does not show or function like it’s supposed to on one of my floods. the other 2 floods it shows. still no fix it seems.

5

Same problem here - at first it was showing the floodlight icon even though I couldn’t control it at all and it said there was no floodlight.

Then tech support told me to factory reset the camera and now the floodlight controls don’t show up at all. So frustrating.