[Fix-It Friday Callout] We made it to Friday, Forum Friends! And it’s the first Friday of a new month! That means it’s time for this month’s Fix-It Friday callout! :tada: If this is your first Fix-It Friday, welcome! For background, while our communities are not designed to be a replacement for W…

Hi, everybody! It’s time for the last Fix-It Friday follow-up for June! We’ll have a new callout for a batch of bugs to chase this Friday. So start thinking about what you want to submit or vote for this weekend! Next Monday is a national holiday and the Wyze office will be closed. That means our F…

I had an independent research firm look this topic over and they say my ‘fix’ has the most merit Vote peep! :ballot_box: (just upthread…)

Hi, everybody! :smiley: Thank you for all the submissions that came in this weekend! We have a nice new list of topics to dig into. Here’s what’s new: Forum - Wyze Air Purifier Insights graph is not updating when expected :chart_with_upwards_trend: We’re looking into this! Thanks for the report.…

Wyze is adding all these new products but tech support has yet to address or respond to my V3 Cam plus issue for almost 2 years now. I have entered more that 3 support requests with no response and numerous customer service people have spent over a few hours trying to help - please advise!!!

What issue are you having? Please create a thread in the appropriate category for further assistance.

Hey hey, everyone! :grinning: It’s a new week and that means a new round of Fix-It Friday updates. Here’s what’s new: Forum - Wyze Air Purifier Insights graph is not updating when expected We’re continuing to look into this internally to see what we can uncover! We should have an update next wee…

[image] WyzeJasonJ: Discord - Camera is ignoring detection settings like sensitivity and zone Unfortunately, we also weren’t able to get any additional cases or detail from our communities for this issue. We have the team ready and actively looking into this! If you’re running into this problem…

Same way as when something does happen, just make sure to explain it in the comments of the logs, and maybe give them a time estimate of when it should’ve occurred. Open the camera, Select the settings gear icon, Wyze Support Submit a Log Select the appropriate issue (in this case, Camera perfo…

There is nothing to log - no event is recorded. So I am sending a log about nothing?

@ plus logs have been submitted over the last 2 YEARS and no one has addressed this issue. I just submitted a new log. I have also spent hours (3 - 4) with regular support to resolve this issue. … While Wyze is great at bringing out new products and attempting to attract new customers, helping exist…

Fix-It-Friday 6/3/2022

Wyze News

Seapup June 14, 2022, 1:26am 33

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Fix-It-Friday 6/3/2022

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