Happy holiday weekend, friends! ![]()
Next week will be a callout for more Fix-It Friday submissions! Please start thinking about which bugs you’d like updates on. Let’s get rolling with our Fix-It Friday follow-up!
Reddit - The current day will not show in the Events tab until the iOS app is restarted ![]()
We’ve found an issue that affects iPads specifically. A fix is on the way!
Reddit - Camera feeds in iOS will not stream until the app has been force closed ![]()
We’re making more improvements for this in the 2.43 release candidate app. Please give it a try if you’re a beta tester!
Core - Wyze Scale S does not download saved data unless the app is open to the scale section ![]()
We expect this problem to be fixed in the 2.43 app. Beta testers, please check the upcoming release candidate to make sure it works as expected!
Forum - Wyze Sprinkler Controller schedule skipping days ![]()
We saw posts that suggest that the issue may be correlated with schedules for more than 3 zones. We’re looking into that from our side.
- Let’s Take a Look at Some Previous Submissions -
Core - Cameras appear offline in the app, though they are online and viewable ![]()
This firmware is in beta testing now. Please put it through its paces, testers! Let us know if you run into this issue.
Core - Playback stutters when selected for the first few seconds of Playback from the microSD card ![]()
We have started the external beta for this. Please give the firmware a try and let us know how it performs!
Forum - Wyze Cam v3 microSD card Playback is skipping the first minute of every hour (excluding midnight) ![]()
Check on this one in beta! We released the firmware to our beta crew this week and look forward to your feedback.
Core - Error 3001 is happening on cameras such as Wyze Cam v2 ![]()
The firmware is ready for QA testing! We’ll let you know how it goes.
Reddit - Wyze Cam Pan v3 does not return to set home position ![]()
Test results for future device performance are looking better but the drift is still visible to the naked eye. Our game plan now is to implement the new strategy to the production line (that will take about a month), collect more data points about the hardware deviation that is leading to drifting, and then release a new firmware that will adjust to improve the performance of the existing devices. We know that this has taken a while and we appreciate your patience.
Forum - When Wyze Cam v3s are in a group some of them will fail to load live feeds and return an Error Code 90 ![]()
We’re still looking for logs (and thank you to the people who have sent some in!). We know that this is an involved process but they really help! We’ll be building specific metrics to monitor this but could use your assistance. Could you please send those in along with your camera’s MAC address (you can find this in Camera Settings > Device Info) and the timestamp for when the camera went offline? Here are the log instructions:
When the device shows offline, please take out the microSD card and wait a second before re-inserting the card (or inserting a new microSD card). The camera will then make two “ding” sounds usually within 30 seconds.
On your microSD card, there will be a root or log folder with the device log that you can access with a computer. The files are named as xxxxx_log.txt. If there are multiple logs, select the most recent log file.
When you have the log, please email it along with a description of the issue and the date, time, and time zone that it occurred to:
Updates For Dormant Topics
Wyze Sense Hub Events not showing the correct time ![]()
We haven’t heard that this issue is still a problem on the current firmware. We’ll be removing this entry from our updates next week.
Thanks for reading! Remember to have bug examples to submit for voting next week. We’ll see you later for more Fix-It Friday!