Hi, everybody! 
Tomorrow is our callout for new Fix-It Friday issues! Please start thinking about what you want to submit or vote for. Here are the updates we have for you this week:
Forum - Wyze Cam v3 micro SD card playback is skipping the first minute of every hour (excluding midnight) 
This fix will be in the next Wyze Cam v3 release. But that’s pending some other critical bug fixes before we can release it.
Discord - Cameras that are subscribed to Cam Plus Lite cannot enable person detection when a camera is in Wyze Home Monitoring 
We’ve been able to reproduce this issue from our side and are looking through the logs. Thanks for the help!
Reddit - Event recordings are skipping/stuttering 
This is a top priority for us. We’ve been making progress but it isn’t finalized. For this one, there’s work from our side but we also have to work with our partners like AWS. We know this has been an issue and we apologize for how long it’s been taking to fix it.
Let’s Take a Look at Some Previous Submissions
Reddit - Wyze Outdoor Cam gets stuck at 1/3 without reset of the base station 
No new updates here. We’re still looking into things from our side.
Forum - Wyze Air Purifier Insights graph is not updating when expected 
We are still planning this change for the 2.38 app and are making progress!
Core - Cameras appear offline in the app, though they are online and viewable 
For this one, the logs we’ve received so far are only reporting that the camera was disconnected from the server. Because of this, we’ve set up a new process that will allow us to get better detailed logs from the cameras themselves. They require a microSD card and a computer that can read the card. Here is how to send us the local device logs:
When the device shows offline, please take out the microSD card and wait a second before re-inserting the card (or inserting a new microSD card). The camera will then make two “ding” sounds usually within 30 seconds. On your microSD card, there will be a root or log folder with the device log that you can access with a computer. The files are named as xxxxx_log.txt. If there are multiple logs, select the most recent log file.
When you have the log, please email it along with a description of the issue and the date, time, and time zone that it occurred to:
Thank you for reading! And we’ll be posting a new Fix-It Friday callout tomorrow. Keep an eye out!