Hello, friends! 
Happy Wyze Week! Today is Community Day so make sure you make the best of the deals and giveaways today! We’ll be doing a bunch of giveaways for our live event on Discord at 3 PM Pacific today! In the meantime, we have some updates about our bugs for you!
Bonus Discord - Wyze Battery Cam Pro spotlight turns on randomly
We released firmware version 1.3.20.1993 this week! That should fix this issue. If you updated but are still having trouble, please let us know! Otherwise, we’ll remove this entry next week.
Reddit - Unable to stream cameras in Google Home
We would like to look into this issue! At this point, we could really use some device logs from folks. If you’re experiencing this problem, please help us out! Here are the instructions:
Recreate the issue. Then in the Wyze app, go to Account > Wyze Support > Submit a Log. Select your device from the dropdown menu. Then fill in the description box with the date, time, and time zone of the most recent time you noticed this issue and a description of what’s happening. Make sure the Send Logs option is selected and then submit your log. When you have the log number, please post it here as a reply to me so I can get it to the right folks.
Discord - When listening to music and then viewing a camera group, the music stops for a few seconds and then plays again even with audio turned off in the group
We’re continuing to work on the platform unity portion of this. In the meantime, we’d also like to check into the Android disconnection issue with 3rd party music apps! If you’re experiencing this, please give us your phone model, OS version, and what app is having trouble. We checked with a few Android users and are currently unable to reproduce this problem ourselves.
Forum - Wyze Cam Pan v3 will not reconnect after it loses the connection
We’re wanting to check this out and could use the MAC address to check logs! Please send your camera MAC (Wyze app > Livestream > Camera Settings > Device Info) in a support ticket through support.wyze.com and then provide the ticket number to us. We’ve been checking on the submitted logs and will share more info when we have it!
- Let’s Take a Look at Some Previous Submissions -
Core - Error 3001 is happening on cameras such as Wyze Cam v2
We got a report of 3001 happening on updated cameras, so we’re looking into the logs for this. If this is happening to you, please let us know!
Reddit - Event playback in the app is stuttering
We are working on improvements for future firmware versions. Thank you for your assistance!
Forum - Wyze Cam v2 Detection Zone reverted to a box instead of a grid
The log that we received showed that the detection zone was updated using the correct mechanism. Is this problem still happening to anyone? If so, please let us know!
Facebook - Cam Plus subscribers unable to filter Events
If you’re having trouble with this, please let us know! We’re still looking into this problem but having trouble reproducing it in the office, but our developers are working on improvements.
Forum - Wyze Cam v3 Pro status light is not working properly, light will turn on when motion is detected but not recording and according to documentation it is only supposed to turn red when recording
The beta for this fix is going to start in the near future. Thank you for your patience!
Reddit - Wyze Cam Pan v3 does not return to set home position
We are delighted to say that our test results for the firmware are finally at the level we need to move forward with the beta. We aren’t sure what the schedule is yet, but we’ll keep you in the loop about it!
Discord - Camera time and notification time do not match 
We believe we’ve identified the root cause of this. In the meantime, please try manually changing your cell phone’s time zone to a different one, leave it in the other time zone for 5 - 10 minutes, and then change it back. We’ve heard back from customers that this workaround has helped with this problem. If this hasn’t worked for you, please let us know!
Discord - Wyze Cam v3 does not stay connected to the Spotlight accessory
We don’t have a further update for this one yet. We’ll let you know when a fix heads to QA! At this point, we’re still checking on the submitted logs.
Thanks a bunch! And please start thinking about which bugs you want to submit or vote for next week. We have the November callout coming up!