I’ve been using Wyze for some time now, actually since the V2 was launched. I imported a bunch of Wyze products, including two Wyze Cams and a Sense kit, and have been actively participating in some early betas etc. ever since. It’s been great fun and I’ve grown to love the Wyze brand an the team. R…

Oh trust me, I have. Awaiting a response. Sent an email to support probably a month or more ago and never did hear back on that one. I still support them strongly and want to see them succeed we need this product level in the marketplace if in capital letters it can be accomplished reliably.

No response? Not even the ack from the support system saying your email was received and a case number assigned?

[image] peepeep: Care to venture a guess at Wyze’s legitimate customer satisfaction raing? If I was a VC dude (I’m not) and Wyze walked into my office with less than 90% - at least stable if not rising modestly, steadily - I would offer them some stupid bad terms while I continued eating my lunc…

I have heard some interest in buying gently used Wyze items on here. I have 4 Plugs, 4 contact sensors, 3 motion sensors and 1 Wyze Bridge for sure maybe another if I can find it. And 1 Wyze band with charger. All were working when I removed them from the app. The contact and motion sensors have ha…

Rock solid gent, whose contributions to the thread, combined with OP @Daniel_SA 's, are worth reviewing. Click his avatar, then click “x Posts in Topic”. To exit from Review, click avatar again, then “Remove Filter”. (Steps depicted here with images, if needed.)

[image] A Fair Assessment? Cameras “Got cam?” Yeah, I have several, but I’m not very demanding of them. My best advice to anyone asking is to start slow, buy one and fiddle with it for at least a month, see how it performs and how Wyze app firmware/software updates can …

Share all you want but “the team” files it under file 13. Just the same as the usual “we are looking into that”. One of the reasons I am switching away from Wyze - Just Talk but NO Results.

In some areas they do indeed appear to be unresponsive but in many other areas they are very responsive. Depending on what’s on your personal radar they could appear to be either. I look at Ring, Eufy, Nest, Arlo, Amazon for comparison. NONE of them offer a black on white theme. They ALL use a them…

Update on my wyze lock failing to unlock automatically. Send another support request for replacement lock with a warranty failure, and I got a response very quickly. Called in by phone to give specific details, had a very responsive rep and a new lock is being sent. Have received shipping notificati…

That provisionally rocks, pq! Well done, support folk.

Finally saying goodbye to Wyze

Sensors

peepeep May 29, 2020, 7:36pm 210

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Finally saying goodbye to Wyze

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