I have problems with both of my Wyze cams. They detect motion and send me the notification but when I open to check it says “Failed to upload event” and it won’t show me the footage. It happens to random events at random times and with both cams I have. It started to happen very often after I payed …

[image] kal.el.72: the issue is resolved with no intervention on my part. The best way! :grinning:

Wait a day or two and it may come back. It has become intermittent for me.

@NumberOne This happened once again [image] I submitted a log so hopefully this will get fixed!! [image]

Thanks very much for the update with the screenshots and log numbers! I shared this with the team so we can investigate why it’s persisting. :slight_smile:

Thanks for letting us know about this. Can you submit logs for the devs to look into and confirm the app and firmware version numbers you’re running when that error pops up?

I am also having the Wi-Fi problem and I have a strong signal. It is only doing it on the latest Wyze camera that arrived 4 days ago

Next time that happens can you send a log in so they can look further into it

Failed to upload event!

Beta

kevinhlee1014 June 22, 2020, 7:38am 24

Also get these frequently a lot. Just hope it doesn’t happen when something serious happens

Failed To Upload Event

Topic		Replies	Views
No Motion Detection Since 10/14/2020 Wyze AI support , important , not-platform-specific	56	3265	November 23, 2020
Service Advisory: Failed Events and Notifications - 7/25/22 Wyze News important , service-advisory	63	3123	September 2, 2022
No events recorded / notifications since the 27th June Cameras support , troubleshooting , android , bug , cam-v3	54	1406	August 9, 2023
Wyze Cam v2 and Pan firmware 4.X.6.191 released! 9/30/20 Wyze News update	122	12807	October 14, 2020
Lots of "Failed to Upload" Errors Today Beta	3	1076	December 16, 2020

Failed to upload event!

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