Factory reset

I am not getting notifications. I read on here to do a factory reset. Can anyone tell me how to do that? Thanks


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By the way, the link posted above is easily found by clicking the Support link at the top right of this page. Also found there, which may be helpful:


One of my Wyze cam v2 is not connecting, I try power cycling but it doesn’t work, then I try factory reset but i have trouble doing it. I press it for a long time and still didn’t hear instructions for reset.

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you file a support request including the log files for more help. You might want to go ahead and submit your ticket now as there is somewhat of a backlog. If you end up getting the issue resolved before support contacts you, then you can always let them know that it’s already resolved.

has this page relocated? I can not find an official Wyze page on how to reset my Pan cam

Yes, apparently that page was moved. I have updated the link in my comment. (I found it by searching the Support page for “factory”)

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