Error code no nfragment

why am i getting this message when trying to play back video more that a day old

Welcome to the Wyze community!
Is this message coming up when you are playing back video from the SD card or the event videos/CMC?
Also, if this keeps happening I’d submit logs to Wyze.

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I pay for cloud storage and that whats mot playing…no sd cards

I would assume you’re talking about Complete Motion Capture (CMC).
Try power cycling and Keep submitting logs!