@WyzeJimmy, @UserCustomerGwen, @WyzeJasonJ, @wyzeanybodywhowilllisten. #enoughwiththeads
Please forward this message to the Marketing Director and the Leader of the App Development Team.
STOP ALREADY WITH THE USELESS, MISDIRECTED, ANNOYING IN APP POPUP ADVERTISING MESSAGES!
I have CamPlus on EVERY one of my cams. My cams, and CamPlus full length events are working fine.
Why do I need to be goaded into signing up for CamPlus when I already have a subscription and license on EVERY SINGLE cam?
First it was this little annoyance every time I try to open an event from a notification:
I have been forced to dismiss it for some time now to see my CamPlus Event Video.
Then, today, I click on an Event notification and I am greeted not by a Live View of the Cam or by a CamPlus Event Video, but by this gem;
And, as an added kicker, the little X in the upper right doesn’t work! Real suggestive… Disable the only exit. Nice! I was able to get back to the home page and enter the Events tab only by using the Android Back function.
It is adding insult to injury! First, you completely gut the security usefulness of viewing Event Video directly from an Event Notification by abruptly abandoning the highly useful AWS KVS with the time slider in favor of the much less functional TUTK Live Stream ( Latest App Update Has Another Mistake ), and now you are forcing pop-up ads before we can view event video! What is next? Sell us a No-Ad Pro App version too?
Please explain to me in detail exactly what was going thru the Marketing and Developers’ heads when they decided it would be a good idea to block user viewing of time sensitive security camera event video with a pop-up ad? Really, is that where we are Wyze? I had someone trespassing within a locked access fenced yard and Wyze thinks it’s ok to force a full screen pop-up ad that I can’t exit for a product I have already purchased before I am allowed to view the Security Cam Event Video I paid for. What is anyone at Wyze using for common sense? How did this not get at least one dissenting vote in the executive review QA process? Knock, knock. Hello… anyone there? Beam me up Scotty, there’s no intelligent life down here.
If Wyze lacks the technical expertise and ability to have the cam subscription checked before popping in the ad, then shut it down completely. All it is doing is reflecting a complete lack of precision planning and execution. It is very sloppy implementation and is simply annoying and alienating the users who have already paid you their hard earned money for the subscription.