- meaning on thermostat board? Also, all wires on my old thermostat match except w/e. I have emergency heating. What do I insert that into? Thank you.
So maybe this will help but the app told my W2 to connect to W1 on the Wyze T-stat. My E was jumped (Meaning it wasn’t its own wire into the wall, but connected to W2.) I removed this per the instructions. Your emergency heating is the same as your 2nd stage heat.
Thank you for the response. But my white wire was connected to w/e on my thermostat. Which I believe to be the emergency heat wire. the App told me to connect it to the * terminal on the wyze app. Unfortunately the device did not show the wyze symbol on the front when I turned everything on. Just blank?
Sounds like the device isn’t getting power from the wire connected in the C slot.
I reinstalled the old thermostat and it does? Very frustrating.
The * is for additional accessories ie humidifier/dehumidifier. Put the white wire into the W1 terminal, then re-run the set up procedure.
Still blank screen on powering up. I’m at a loss?
Thank you for the response.
Blue wire is in y2 on my current thermostat. You’re thinking it goes in C, along with my black wire?
I didn’t have black wire maybe it’s for emergency heating . We need a definite answer have you tried a ticket for support?
My white wire is for emergency heating. Didn’t know about ticket for support? I will try that. Thanks.
I was told * is to accessories and emergency heat. If you tell the Wyze app you’re wiring it it asks on setup what * is wired to and emergency heat is an option. This is how they told me to configure the heat pump. This wire was originally wired to Aux/E on my old thermostat.
My setup is a heat pump btw.


