Is this a known issue? No matter how many different SD cards I’ve tried, or how many times I’ve restarted, formatted, or reset the device—whether set to Events Only or Continuous recording—the doorbell simply won’t record.
For context: the doorbell is hardwired, and all my SD cards work perfectly on my Cam v3, Cam OG, and Cam Pan v3.
It’s disappointing that, despite Wyze being a mature company now, new devices still suffer from unstable software. I expected better reliability at this stage.
I have read recently some are seeing some skips in continuous recording, but I am not experiencing skips or non recording on my devices.
I am setup wired as well.
Sounds like youve hit the major trouble shooting actions.
Couple of thoughts/questions for clarity.
When you say reset, have you removed power from the device for 10 minutes?
What size SD card are you using?
For what it is worth, I am using the Wyze SD Card since I had a few left over. I do not have any issue with continuous recording to the SD Card.
I am sure you did, but confirm that you have the SD Card selected in the advanced setting area. If you have access to an Android Device, check on that as well as it could be an App issue.
What version of the iOS app are you using? Please provide the app version from the About screen.
thanks
Duo Cam Doorbell firmware: 1.0.24.3
iOS App version: 3.2.7 (1)
iOS version: 18.1.1
SD cards:
Wyze 32GB microSDHC Card
Samsung 128GB EVO Plus microSDXC UHS-I
SanDisk 64GB Extreme microSDXC UHS-I
(all cards work on Cam V3, Cam OG, Cam Pan v3)
Unfortunately, I don’t have an Android Device
